Garis besar topik
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- Basic concepts of groupwork, communication, and collaboration
- Computers and computer systems enhance communication and collaboration in an enterprise
- The underlying principles and capabilities of collaborative computing/group support systems (GSS)
- Concepts and importance of the time/place framework
- Concepts of process gain, process loss, task gain, and task loss, and explain exactly how GSS introduces, increases, or decreases each of them
- Specifically how a GSS utilizes parallelism and anonymity, and how they lead to process/task gains/losses
- Structure an electronic meeting
- Three technologies of GSS
- Web enables collaborative computing/group support systems/electronic meetings
- GSS software enables distance learning
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