Garis besar topik

      1. Basic concepts of groupwork, communication, and collaboration 
      2. Computers and computer systems enhance communication and collaboration in an enterprise 
      3. The underlying principles and capabilities of collaborative computing/group support systems (GSS) 
      4. Concepts and importance of the time/place framework 
      5. Concepts of process gain, process loss, task gain, and task loss, and explain exactly how GSS introduces, increases, or decreases each of them
      6. Specifically how a GSS utilizes parallelism and anonymity, and how they lead to process/task gains/losses 
      7. Structure an electronic meeting 
      8. Three technologies of GSS 
      9. Web enables collaborative computing/group support systems/electronic meetings 
      10. GSS software enables distance learning

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