Garis besar topik
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After Studying this chapter, you should be able to :
1. Demonstrate the importance of interpersonal skills in the workplace
2. Define Organizational Behavior (OB)
3. Show the value to OB of systematic study
4. Identify the major behavioral science disciplines that contribute to OB
5. Demonstrate why few absolutes apply to OB
6. Identify the the challenges and opportunities managers have in applying OB concepts
7. Compare the three levels of analysis in this text's OB model.