Garis besar topik

    • LEARNING OBJECTIVE

      • Describe the concepts, definitions, and issues in enterprise information systems. 
      • Determine how to extract information needs from executives and managers. 
      • Compare the features and capabilities of enterprise information systems and DSS/BI. 
      • See the relationships among enterprise information systems, data warehouses, online analytical processing, data mining, and other forms of business intelligence/DSS. 
      • Discuss the capabilities and characteristics of (Web-based) enterprise information portals. 
      • Describe supply chain management issues and how enterprise information systems handle them. 
      • Discuss customer relationship management concepts and issues. 
      • Describe how the Web impacts enterprise information systems, and vice versa. 
      • Describe how enterprise information systems have improved frontline decision-making by providing access to real-time data. 
      • Describe emerging enterprise information systems, including product life-cycle management, business process management, and business activity monitoring.

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