Describe the concepts, definitions, and issues in enterprise information systems.
Determine how to extract information needs from executives and managers.
Compare the features and capabilities of enterprise information systems and DSS/BI.
See the relationships among enterprise information systems, data warehouses, online analytical processing, data mining, and other forms of business intelligence/DSS.
Discuss the capabilities and characteristics of (Web-based) enterprise information portals.
Describe supply chain management issues and how enterprise information systems handle them.
Discuss customer relationship management concepts and issues.
Describe how the Web impacts enterprise information systems, and vice versa.
Describe how enterprise information systems have improved frontline decision-making by
providing access to real-time data.
Describe emerging enterprise information systems, including product life-cycle management, business process management, and business activity monitoring.