Decision-Making Systems, Models, and Support

LEARNING OBJECTIVES
ΓÇó Understand the conceptual foundations of decision-making
ΓÇó Understand the systems approach
ΓÇó Understand Simon's four phases of decision-making: intelligence, design, choice, and
implementation
ΓÇó Recognize the concepts of rationality and bounded rationality, and how they relate to
decision-making
ΓÇó Differentiate between the concepts of making a choice and establishing a principle of choice
ΓÇó Recognize how decision style, cognition, management style, personality (temperament), and
other factors influence decision-making
ΓÇó Learn how DSS support for decision-making can be provided in practice