ENTERPRISE INFORMATION SYSTEMS

LEARNING MATERIAL

• Concepts, definitions, and issues in enterprise information systems. 
• How to extract information needs from executives and managers. 
• Compare the features and capabilities of enterprise information systems and DSS/BI. 
• Discuss the capabilities and characteristics of (Web-based) enterprise information portals. 
• Supply chain management issues and how enterprise information systems handle them. 
• Customer relationship management concepts and issues. 
• How the Web impacts enterprise information systems, and vice versa. 
• How enterprise information systems have improved frontline decision-making by providing access to real-time data. 
• Emerging enterprise information systems, including product life-cycle management, business process management, and business activity monitoring.